Superb Customer Service - Good Call

On Net Communications is a contact centre offering business call-related services that can help you manage, market and grow your business.

Our expertise is making and taking calls professionally, on your behalf we can:

• Answer incoming calls to your business
• Process sales orders
• Securely take payment
• Provide telephony holiday cover
• Outsource reception
• Source Data
• Database Cleanse
• Generate Leads
• Book Appointments
• Collect debt
• Market Research
• Survey
• Establish Focus Groups
• Reference Customer Panels
• Deliver Polls
• Recruit Members
• Consult with the Public

We will work with you to create the right image for your business, personal and professional.  Our staff become your staff and you’ll be pleased to hear they’re a loyal, thoughtful and friendly team.  On Net boasts the lowest attrition rates in our industry.

We follow-up all off-script messages and go the extra mile to ensure your customers enjoy your service.  We can transfer direct to mobiles and land lines, and use caller number identification so regular callers receive a personalised service.

An ethical company complying with telephone preference schemes and data protection legislation, we are PCI compliant for the processing of payments on your behalf.

We are proud of our personal approach, with loyal staff and our rural location we are unique in being a market town call centre.  With no more than 65 people per contact centre we have low operating costs which are reflected in our pricing and personal service.

With the most competitive prices in the UK On-Net works flexibly, making life easier so you can grow your business.

In line with our philosophy of quality over quantity we have a scalable business which we are able to increase in size depending on contract requirements through our network of small additional On Net Communication centres.

We have invested in the most advanced integrated technology and with leading edge infrastructure and proven data communications we provide call handling, voice over IP (VOIP) and integrate our services with web, email and SMS.

Combining our location advantages with our technical expertise and the result is a consistently lower cost base.  We pride ourselves in developing long-term business relationships with agreed service levels and our pricing structure reflects our commitment to your growth as well as our own.

We value our staff and our partners; their dreams, aspirations and ultimate success.

Getting started couldn’t be easier, call us on 0845 4563 007 and let us help solve your communication challenges.

On Net Communication - Personal, Professional, Affordable - Calls Answered 24/7 - Good Call