Worth Knowing - Good CallWe're always fascinated to learn about how people respond to different telephony services and marketing techniques. We thought you would be too so here are a few of our favourite facts:
- 80% of all callers hang up when greeted by an answer machine or voice mail service
- 80% of first time callers will not ring back if greeted by an engaged tone
- 75% of callers refuse to wait beyond the sixth ring
- 30% of businesses fail to answer all of their calls
- Customers called within 15 minutes of making an online enquiry are twice as likely to buy
- Communication and technology cam increase sales and profits by reducing cost and improving service
If you're looking for expert help handling your calls, contact us today we'd love to hear from you 0845 4563 007
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