Creating Value - Good Call
On Net outbound services deliver every level of outbound call campaign. We offer exceptionally fast turn-around, so from enquiry to results you can quickly gauge sample data in response to your research requirements and just as efficiently we'll get the whole job done.
- Data Sourcing
- Database Cleansing
- Lead Generation
- Appointment Booking
- Debt Collection
Our experienced team is proficient at making the most of each opportunity on your behalf, and with our technology and techniques we create value for your business one call at a time. Speaking of the technology behind our success, the nuts and bolts of how we work are explained below, but you don't need to understand it all as we guarantee our work, and so does ISO 14001.
Workforce Management Software
Effectively managing campaign forecasts including costs, staffing schedules and agent real-time adherence.
Powerful SQL Relational Database Management System
Delivering performance, scalability and reliability with the facilities for importing and exporting data in many formats and full database integrity and security.
Resilient Call Handling Platform
Infinitely expandable telephony with fully integrated recording facilities, supporting VOIP (Voice over Internet Protocol) and enhanced call distribution both in-house and to home workers.
Flexible Contact Processing
Managing inbound and outbound contacts utilising Progressive and Predictive Dialers, Contact Blending, Screen- Popping and Automatic Response Handling.
Dynamic Call Routing Software
Maintaining precise call distribution, managing overflows and agent skills and availabilities.
Comprehensive Reporting System
Producing automated and manual reports for any aspect of a campaign; Historical and Real-Time reports can be compiled in graphical, statistical and tabular formats and exported into any medium including Email, Spreadsheet or Web Browser.
Getting started couldnt be easier, call us on 0845 4563 007 and let us help solve your communication challenges.
On Net Communications Outbound Call Service - Personal, Professional, affordable - 24/7