On-Net-Communications. An Outsourcing Contact Call Centre in Weardale, Wear Valley, County Durham in the North of England. Our call-centre uses advanced multi-media call-centre technology to provide call centtre services like truancy monitoring and control, vitual receptionists for SME, public services call centre activities, inbound and outbound call centre services. We offer services across the UK including London, Manchester, Leeds and Birmingham. Our immediate area of operation is Weardale, Teesdale, Eden, Tyne and Wear, Newcastle, Gateshead, The A1 corridor. If you require our call-centre services call us or visit at On-Net-Communications, Call Centre Operations, Wolsingham Steel Mill, Wolsingham, Weardale, near Bishop Auckland, County Durham. Whether Government Agency, Blue Chip or Small Business; our multiple call centre communication voice and data channels can be combined to provide you with the ultimate Customer Relations Management and call centre operations.

Search the website:

Home > About our Call Centre

About our Call Centre

Our unique location in the heart of Wear Valley allows us the luxury of a static, dedicated workforce. We do not experience the traditional Call Centre labour turnover of 30-35%. This means that we can identify with our Partners and their customers on a more personal level, offering a more focused and consistent service. Our Operators, in effect, become an extension of your labour force dedicated to your success.
With On Net Communications’ investment in the most advanced integrated technology, available at the present time, our Partners can be assured that whatever services they are looking to outsource we can meet their requirements. With a sound network infrastructure and tried and tested data communications we are able to provide leading edge and robust solutions in multiple communication channels including Calls, VoIP - Voice over Internet Protocol, Web, Email and SMS - Text Messaging.
Combine our location advantages with our technical expertise and the result for our Partners is a consistently lower cost base. We pride ourselves in developing long-term business relationships with agreed ‘Service Levels’ and our pricing structure reflects our commitment to our Partners’ growth as well as our own.
We value our staff and our partners; their dreams, aspirations and ultimate success.

Want more details? Contact us now.......

Working in partnership with

Labour Party

The Campaign Company

Atradius

Shred Fast

And many more.

About our Call Centre

Related News Articles

Related Documents