On Net Communications

Make Time and Save Money - Good Call  -  Triple your capacity, reduce cost by 1/3

Expanding your business takes time and money.   If you need to recruit a receptionist, customer service or sales staff contact On Net first to see how we can help you.  We can achieve the combined skills and time generated by these people for a third of the cost.  The result for you will be a more professional, managed service in which you can have confidence.

We learn as much about your business as your own staff, so we answer your calls confidently taking every opportunity to promote your organisation as you would yourself.  We are so much more than just a call answering service.

Our service is perfect for busy businesses who need an extra pair of hands to answer the phone, cover holiday or sickness, or outsource switchboard altogether.  Remote working is the way of the future.

On Net call answering service offers you:

  1. A fully managed incoming call reception service with calls answered in accordance with your company approach.
  2. Filtering of unwanted sales calls.
  3. Transfer of calls to your direct lines and mobiles as required.
  4. The accurate recording and forwarding of telephone messages.
  5. Peace of mind that all calls to your compnay are correctly and promptly dealt with.

On Net is experienced in providing a high quality and efficient call answering service for business and has extensive experience handling calls from members of the public.

We offer a reliable and consistent service, have the in-house resources to operate effectively and have the technical expertise to ensure the seamless transfer of calls ensuring that your customer receives the best possible customer service when they contact your company.

On Net call handling services mean you are open for business 24/7.

In taking your calls we can handle all types of inbound calls including:

  • Booking Lines
  • Brochure / Literature Fulfilment
  • Charity Pledge Lines
  • Competition Lines
  • Customer Services
  • Custom Message Delivery
  • Enquiry Handling
  • Payment Processing
  • Sales Order Processing
  • 24/7 Call Answering

We understand that your business is your baby and trusting it to another company can be a difficult decision to make.  Let us put you in touch with other companies we work with so they can reassure you of our care and diligence.

We can handle your calls whenever you need us to; when your line is engaged, at fixed times or periods or ongoing as a permanently outsourced service.

Quality standards agencies increasingly recognise that companies who outsource their reception call answering to professional call centres like On Net Communications are guaranteeing a professional customer service that is consistent and top quality.  Our well qualified and trained staff are experts in call handling – it’s our vocation.

Getting started couldn’t be easier, call us on 0845 4563 007 and let us help solve your communication challenges.

On Net Communications Telephone Answering Service - Personal, Professional, Affordable - Calls Answered 24/7

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